tes – Mutu Pelayanan Kesehatan

Hari 1
Jam	Kegiatan	Penanggung Jawab	Reportase & Materi
09.00 – 09.15	Welcome Address Self introduction Introduction of the Program	Dr Suwit, Dr Winai, Dr Viroj, Dr Anuwat and Dr Piyawan
09.15 – 10.30	Overview of UHC UHC movement at the global, regional and national levels Thai Experience on UHC and its outcomes Q&A and interactive discussion on UHC movement of participants’ countries	Presentation by Dr Suwit Wilbulpolprasert, the senior advisor to Thai MOPH
10.30 – 10.45	Coffee break
10.45 – 12.00	UC Scheme Management of UC Scheme by National Health Security Office (NHSO) focusing on governance structure, provider payment mechanisms, information system and auditing system An independent assessment of the first 10 years (2001-2010) UC Scheme Q&A	Dr Viroj Tangcharoensathien, Senior Advisor of International Health Policy Program (IHPP)
12.00 – 12.45	Lunch
12.45 – 13.30	Move from the hotel to NHSO
13.30 – 15.30	Study tour at NHSO – the organization which operates the UC Scheme for 47 million population or 75% of total Thai population Short presentation of NHSO organization and its functions on UC Scheme Study tour at NHSO 3 groups:- call center, data center and HA Summary of the study tour of 3 groups, clarification, Q&A and discussion	Ms Wilailuk Wisasa, and NHSO staff
15.30 – 15.45	Coffee break
15.45 – 17.00	NHSO and application of HA How to apply HA for UC Scheme	NHSO
Hari 2
Jam	Kegiatan	Penanggung Jawab	Reportase dan Materi Presentasi
09.00 – 09.15	Recap of Day 1	A representative of participants
09.15 – 09.30	Introduction and welcome on HA An overview of where we are now, and where we are going in the next three days	Anuwat Supachutikul, MD. Piyawan Limpanyalert, MD.
09.30 – 10.00	Concept of quality & accreditation	Anuwat Supachutikul, MD.
10.00 – 12.00	How to: Standard setting From basic to advance	Anuwat Supachutikul, MD.
12.00 – 13.00	Lunch
13.00 – 13.30	Café-style storyboard session Learning standard across the Group	Piyawan Limpanyalert MD.
13.30 – 14.30	Scoring guideline: Step by step for assessment	Anuwat Supachutikul MD.
14.30 – 14.45	Break
14.45 – 15.45	Group discussion: Applying lessons to your context	Anuwat Supachutikul MD. Kittinan Anakamanee MD. Piyawan Limpanyalert MD.
15.45 – 16.30	Talk about surveyor: Competency & Training	Anuwat Supachutikul MD. Kittinan Anakamanee MD.Piyawan Limpanyalert MD. Phongpan Tana
16.30 – 17.00	Group discussion: Where we are now, and how to walk together	Anuwat Supachutikul MD.
Day 3
Jam	Kegiatan	Penanggung Jawab	Reportase dan Materi Presentasi
09.00 – 09.15	Recap of Day 2	Anuwat Supachutikul, MD. Piyawan Limpanyalert, MD.
09.15 – 10.30	Survey Process: Concept, system thinking, tracer, report, decision	Anuwat Supachutikul, MD.
10.30 – 10.45	Break
10.45 – 11.30	Panel Session: Sharing of surveyor experience	Anuwat Supachutikul, MD. Somjit Cheejareon, MD. Phongpan Tana
11.30 – 12.00	Group discussion: Where we are now, and how to walk together
12.00 – 13.00	Lunch
13.00 – 14.00	Café-Style Storyboard Session Models and Innovations of quality tools across the Group
14.00 – 15.00	Quality Improvement support	Anuwat Supachutikul, MD. Duangsamorn Bunpadung
15.00 – 15.15	Break
15.15 – 16.15	Organization management: Leadership, strategy, human resource, information and technology	Anuwat Supachutikul, MD. Piyawan Limpanyalert, MD.
16.15 – 16.45	Group discussion: Applying lessons to your context Action-Planning at the Country-Level	Anuwat Supachutikul MD. Kittinan Anakamanee MD. Piyawan Limpanyalert MD.
16.45 – 17.00	Briefing on Day 4 Study visit to Siriraj Medical School Hospital
Hari 4
Jam	Kegiatan	Penanggung Jawab	Reportase dan Materi Presentasi
09.00 – 09.15	Group photo in front of Prince of Mahidol Statue
09.20 – 09.30	VCD presentation of Faculty of Medicine Siriraj Hospital
09.30 – 09.35	Welcome by Dean
09.35 – 10.00	Lecture on “Universal Health Coverage at Siriraj Hospital”
10.00 – 10.30	Lecture on “Hospital Accreditation Program Realization at Siriraj Hospital”
10.30 – 11.00	Sharing and Discussion
11.00 – 11.30	Group A: Visit OPD of Pediatrics Group B: Visit Siriraj Primary Care Division (PCU)
11.30 – 12.00	Group A: Visit Siriraj Primary Care Division (PCU) Group B: Visit OPD of Pediatrics
12.00 – 13.00	Lunch
13.15 – 14.00	Visit Siriraj Piyamaharajkarun Hospital (SiPH) Outpatients Clinics (2nd Floor) Cancer Center (1st Floor) Heart Center (4th Floor) Ward (12th Floor)
14.00 – 15.30	Visit Siriraj Bhimukstan Museum
15.30	Leave from the Hospital
18.00 – 20.00	Thank you party – dinner hosted by CAP UHC and HA
Hari 5
Jam	Kegiatan	Penanggung Jawab	Reportase dan Materi Presentasi
09.00 – 09.10	Recap of Day 4	Participant
09.10 – 10.30	Wrap up Short summary and highlight of HA and HAI Q&A, discuss and clarification	Anuwat Supachutikul MD. Piyawan Limpanyalert MD
10.30 – 10.45	Coffee break
10.45 – 11.30	Key Lessons learned and moving forward together	Anuwat Supachutikul MD. Kittinan Anakamanee MD. Piyawan Limpanyalert MD.
11.30 – 12.00	Closing remarks	Dr Suwit, Dr Winai, Dr Phusit, Dr Viroj, Dr Anuwat, Dr Piyawan and Dr Kittinan
12.00 – 13.00	Lunch