Learn, Connect, Growth | Tingkatkan Mutu Pelayanan Kesehatan Indonesia

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Screen Shot 2017 11 29 at 2.25.37 PMIt t takes courage for someone to raise concerns about their care. Less obvious is the bravery and humility it takes to listen with an open mind to complaints when you are on the receiving end – but for those who do there is real evidence it can have a big impact on improving the quality of services.